FAQs

  • Made by hand and meant to be lived with, we encourage gentle hand washing in warm soapy water whenever possible.

    While some pieces are dishwasher safe, handmade ceramics respond best to slower rituals and thoughtful care. Most pieces are suitable for microwave or oven use. Allow time to get to room temperature before transferring from the fridge to the oven or before placing in cold water. Items with gold decoration should not be used in the microwave.

  • All tableware is produced to be food safe, with food safe glaze finishes. Please see the description for each piece to confirm the intended use.

  • We are delighted to welcome private and design visitors to the studio by appointment only. Please get in touch to arrange a visit curated to your shopping or design requirements: studio@foundceramics.com

  • We offer shipping worldwide and all pieces are packaged and shipped in the same manner: a layer of protective tissue paper is followed by thick flexible paper wrap. The piece is then twice tightly wrapped in corrugated cardboard and secured. A triple-thickness cardboard box is prepared with plant-based packaging chips in which your piece sits in the very centre, tightly packed. Boxes are secured with tape, marked as fragile and sent using the most appropriate recorded postal or courier service. All packaging is 100% recycled and recyclable.

  • We work with private clients and designers around the world on bespoke projects and to ship limited edition pieces from our collections.

  • We offer a repair service for all porcelain and stoneware, whether contemporary or antique. Our in-house restorer has over four decades experience in antique porcelain restoration, with private clients worldwide.

  • Bespoke projects begin at £1,500 and can be tailored to specific budgets.

  • Both porcelain and stoneware are fired to high temperatures (usually around 1280 degrees celsius), making them durable.

    Stoneware is generally thrown thicker and as such can be heavier. Porcelain is lighter, thinner, and non-porous with a slightly more refined feel in the hand.

    For tableware produced for commercial kitchens we opt for a 38% stronger, specialist porcelain.

FOUND Values, Mission, Impact + Sustainability Policy

FOUND was created from a belief in slower living, thoughtful objects, and the lasting emotional value of things made well.

Working from our studio on the border of Rutland and Northamptonshire, we create porcelain and stoneware objects intended to be used, lived with, and kept for years to come.

Our practice is shaped by material awareness, small-batch production, and a quieter, more considered approach to making. Alongside our creative work, the studio continually explores how refinement, permanence, and responsible production can coexist within contemporary ceramics.

FOUND Values

1. Champion the natural world

The natural world is both our inspiration and our responsibility. We seek to understand the materials we use, reduce their impact and explore ways of working that respect the environments from which they come.

2. Craft with curiosity

We experiment with materials, processes, form, finish and function, exploring alternative ways of doing things and allowing unexpected discoveries to influence our work.

3. Make things that last

We believe longevity is one of the most meaningful forms of sustainability and so we make objects designed for the shared enjoyment of generations.

4. Celebrate people

FOUND is built around people: the people who make, the people who collaborate, the people who visit, and the people who live with our work. We treat people with kindness and respect, celebrate different perspectives and believe creativity flourishes when people feel welcome, valued and able to contribute.

5. Create a community

Objects have always had a remarkable ability to create connection. Through our work, studio and experiences, we create opportunities for people to connect through creativity, conversation and shared interests.

6. Find beauty in responsibility

We believe that beauty does not have be compromised. By understanding materials, embracing imperfection, making carefully and using resources thoughtfully we create objects with greater character, meaning and beauty.

7.Leave more than we take

The principle that sits beneath everything we do. We measure our impact, question our choices and continually look to improve. Our ultimate ambition is a business that contributes more to people, place and planet than it take.

FOUND Mission

To become a measurably regenerative business that gives back more than it takes.

FOUND exists to explore a different way of making and living: one where beauty, craftsmanship and responsibility coexist as part of the same process.

Through the exploration of form, finish, function and materials, we seek alternative ways of making objects that are considered, enduring and kinder to the world around us. We believe in luxury without excess, and sustainability without compromise.

We want to make things exceptionally well, and create objects that earn their place in people’s lives: objects to use, keep, and share.

Beyond the objects, FOUND encourages a slower, more curious way of living: to look more closely, question what has always been done, and consider what might be possible if we approach making, consuming and living differently.

Our ambition is not simply to do less harm but to leave more behind than we take.

Impact + Sustainability

FOUND became the world’s first certified carbon neutral ceramics studio and a certified B Corp brand in 2026.

Examples of practice in action include:

• Electric pottery wheels and specialist kilns powered by 100% renewable electricity.

• The use of specialist clay bodies selected for durability and longevity.

• Closed-loop water recovery systems within the studio.

• The exploration of reclaimed minerals and overlooked material waste streams within glaze and surface development.

• Closed-loop packaging systems designed to be recyclable, reusable, or compostable from recycled materials.

• Lower-impact firing methods, including the use of biopropane derived from waste oils.

• Ongoing reduction of unnecessary chemical use across studio processes.

FOUND views these systems not as separate from the creative process, but as part of the same wider consideration: how objects are made, what they are made from, and whether they deserve to exist in the first place.

Shipping + Returns | Terms of Use | Privacy Policy

Shipping + Returns

We ship worldwide (excluding Russia).

Orders ship within two working days from our studio in England. We cannot be responsible for customs duties, taxes, and delays once items have left us.

Delivery overview:

• UK: £8 for orders under £50, free over £50

• Europe: €10 for orders under €80, free over €80

• US + Canada: $65 for orders under $200, free over $200

• Rest of world: £70 for orders under £1,000, free over £1,000

Returns: If you are unhappy with your purchase, you may return it to us within 28 days of receipt if unused, undamahged and in its original packaging. Contact us within 7 days to initiate a return. Refunds are credited to the original payment method.

Terms of Use

By purchasing goods from FOUND, you agree to these terms. The legal supplier of your products is Myrtle & Broadway Limited.

Contact: studio@foundceramics.com

Communication may be recorded to improve the service we offer. Marketing communications may be sent with the option to opt-out.

Registered Address: 2 Kingsbrook, Corby, NN18 9HY, United Kingdom

Company Number: 08353493

Privacy Policy

We respect the data you share with us. Information is used to process orders, administer accounts, and improve our service. Data is shared only when legally necessary for order fulfilment. You may opt-out of marketing communications at any time.

Cookies

Cookies enhance functionality and user experience of our website. By browsing the site, you consent to their use. Cookies can be disabled via browser settings. For more information see aboutcookies.org.

Payment

Orders are processed once payment is received. All major credit/debit cards and contactless payments are accepted. Payments are securely handled; card details are never stored in clear text.

Orders

A contract is formed when goods are dispatched. Orders may be cancelled before dispatch except for personalised or bespoke commissions. Live event reservations are non-refundable but transferable.

Complaints

Email: studio@foundceramics.com. All complaints are logged, investigated, and responded to promptly.